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posted on Friday, March 27, 2020  at 4:25pm

A revised order from the Governor of Alabama and the Alabama Department of Public health have extended their previous order from April 10th to April 17th for all dental procedures shall be postponed with the exception of dental emergencies. Failure for dental offices to comply with this order can result in being charged with a misdemeanor.

If you have a dental emergency, please call or text (205)266-7673. We will try to assess via phone and direct you to the best available care.

posted on Monday, March 16, 2020  at 4:00pm

 

Valued patient,

 

Pope Family Dentistry is trying to do our part in helping prevent the spread of COVID-19. As of Wednesday, March 18th, we will be closing our doors and treating ONLY TRUE EMERGENCIES until it is determined that it is once again safe to return for more routine dental appointments.  Here are a few things this means for our patients:

 

CLEANING APPOINTMENTS:

  1. If you have a hygiene/cleaning appointment scheduled during this time, there is NO NEED TO CALL. We will be rescheduling all hygiene patients at a similar day and time 6 months from your current appointment. You should receive a text alerting you when this is done. I know this is not ideal, but obviously we will not be able to reschedule all appointments in a more timely manner.

  2. If you are a patient who is in our periodontal program (a “perio patient” who is seen every 3-4 months for cleanings)  and you get scheduled 6 months out, please call us when things return to “normal” and we will try to get you scheduled sooner.

  3. If you feel like you absolutely cannot wait another 6 months before you get your teeth cleaned, please call our office and we will try to find you a sooner appointment.

 

TREATMENT APPOINTMENTS:

  1. If you have a treatment appointment with us during this time, we will likely be waiting until the “ALL CLEAR” is given before we begin rescheduling treatment.

  2. Our plan when rescheduling is to try the best we can to prioritize treatment based on what we deem is most urgent. This will be challenging given the bulk of patients that will need to be rescheduled, but again, we will do our best.

 

EMERGENCIES:

  1. If you have a true dental emergency, please feel free to call our emergency number (205)266-7673. This is Dr. Pope’s personal cell phone. You will likely need to leave a voicemail, and you should receive a return call within 1 hour (at most). If you do not receive a return call, please call again.

  2. Our goal is to have someone available to come see you if need be, but ONLY if necessary. You may be asked to take pictures and send via text (if possible).

  3. Some things we consider TRUE dental emergencies:

    1. Throbbing/aching tooth PAIN that persists

    2. Any major swelling related to the oral cavity

    3. Broken teeth that INCLUDE PAIN

    4. Acute injury with loosened tooth

    5. Any persistent bleeding (not just when you floss)

 

  1. Some things that we generally DO NOT consider to be true emergencies:

    1. Crowns that come off- most can be put back into place using some Fixodent if the tooth is sensitive. Please don’t try to use “temp cement” from pharmacy.

    2. Chipped or broken front teeth- Yes this is an esthetic inconvenience, but not an actual emergency

    3. Broken tooth, crown, or filling without pain

    4. Mouth ulcers- these heal with time and we recommend using sore throat spray on them to help with discomfort


 

We hope to be back up and running at full speed as soon as possible, but take the health and well-being of our patients, staff, and families very seriously. Please check our website (popefamilydentistry.com) for updated news regarding this constantly changing situation.

 

Thanks everyone for all of your understanding,

 

Dr. Pope, Dr. Shadinger, and the entire PFD Team

posted on Monday, March 16, 2020  at 5:45pm

 

From the American Dental Association:

posted on Wednesday, March 18, 2020  at 6:00pm

From the Alabama Dental Association, Alabama Board of Dental Examiners, Oral Health Office, Alabama Public Health, and UAB School of Dentistry:

notification received Tuesday, March 17, 2020 at 6:00pm